Field Service Engineer Technician
Onshore applicants only
Visa sponsorship
Engineering · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
Here is a serious field role for an experienced technician: Field Service Engineer Technician, full-time, based in Auckland. The employer is a growing technology company whose clients run manufacturing, food and beverage, packaging and automation operations.
You will own the installation, servicing and support of mostly coding, marking, laser and labelling technology on electro-mechanical production lines where software matters. Expect sole-charge installs, software integration, repairs, customer training and help desk work, with regular trips across New Zealand and to Pacific Island territories, among them Fiji, Samoa and Tahiti.
The company is an Immigration New Zealand Accredited Employer, meaning it can sponsor workers under the Accredited Employer Work Visa (AEWV). The role itself requires applicants to be already in New Zealand with immigration credentials to live and work there.
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Key Responsibilities
- Own sole-charge installations of advanced electronic and mechanical coding and vision systems on production lines, with software control integration
- Roll out coding and labelling software solutions alone
- Finish installations using technical manuals, schematics, diagnostics and electrical principles
- Train customers and internal service and sales people in correct safety and operating procedures
- Back up customers and other field technicians with pre-sales, after-sales and help desk support
- Troubleshoot and repair electrical and mechanical faults, covering parts replacement, wiring, modular components and software and firmware upgrades; keep timely, accurate records of stock movements and workflow documentation
- Run Factory Acceptance Testing before shipment and production test runs on customer sites, then deliver scheduled follow-up service and maintenance to minimise downtime and production losses
Requirements & Eligibility
- A relevant university qualification
- At least 5 years installing and supporting industrial coding and labelling technologies and the control software behind them
- Proven fault-finding skills integrating coding software with coding and marking equipment
- Able to work remotely and unsupervised, and willing to work outside normal hours, including an on-call roster
- A valid driver licence, plus a passport that is valid at all times
- Immigration credentials to live and work in New Zealand
Apply: Apply by email · WhatsApp
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