Support Worker/Life Facilitator

Healthcare · Tauranga, Bay Of Plenty, New Zealand · Full-Time · $25 - $30/hr

Reliability is the first thing this role demands. A highly motivated tetraplegic client, backed by an established 24/7 team, needs a responsible and capable Life Facilitator who understands that good support is built on trust, consistency and accountability.

This is not just care work. You will help the client keep their independence, stay active and handle daily personal, professional and family commitments.

You must be able to prove your reliability, communicate confidently and work respectfully in a structured team. Following routines, using initiative and earning professional trust count as much as your practical support skills.

Key Responsibilities

Work as an integral member of a coordinated 24/7 team, keeping the wider support team informed of anything important
Support the client with personal care and daily living, keeping to established routines and schedules and giving practical help across daily activities
Assist with the client's work and professional commitments and family-related activities
Drive and accompany the client to activities and appointments, and assist during travel when required
Provide companionship and positive social engagement
Carry out individual care plans and agreed support procedures
Hold professional boundaries and communicate with respect
React appropriately as needs and circumstances change, using initiative to solve everyday situations
Cover rostered day, afternoon, evening and overnight shifts plus sleepover duties as required
Attend role-specific training
Show dependable attendance and consistent support
Help keep the environment safe, positive and respectful

Requirements & Eligibility

Holding a valid driver's licence is essential
NZQA Health and Wellbeing Level 3 at minimum, or willingness to study towards it
Experience in disability support, healthcare, personal care or community support is preferred
Proof of reliability and professional conduct, plus honesty and trustworthiness at work
Communicates well, relates easily to people and has a positive, engaging personality
Uses common sense and sound practical judgement, and keeps a level head when things change
Owns their actions and is willing to get hands-on
Works well in a 24/7 team and sticks to care plans, routines and instructions accurately
Adapts easily when schedules and support needs change
Can do day, afternoon, evening and overnight sleepover shifts
Can do at least two weekend shifts each month
Can work approximately 35 hours per week
Can commit to approximately 2–4 rostered shifts per week
Ready to train and build relevant support skills, and to respect the client's independence, privacy and priorities
Overseas applicants who need employer-supported work visas may be considered, subject to eligibility

Apply: [email protected] · WhatsApp