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Waitstaff

Hospitality · Morisset Park, Newcastle, Australia · Full-Time · $80,000/yr

A high-volume restaurant in New South Wales is hiring experienced, confident waitstaff. This is a verified opportunity, and the business puts quality service, teamwork and guest satisfaction first.

Key points:

  • Genuine restaurant experience is expected
  • Stable workplace and professional team environment
  • Full-time and casual opportunities
  • Sponsorship available for suitable overseas candidates, with a potential pathway towards permanent residency, subject to applicable requirements and eligibility
  • Staff meals, career development and relocation assistance may be available for suitable candidates

You must keep service standards high and work efficiently on a busy floor. A genuine employer will never ask you to pay for a job offer.

Key Responsibilities

  • Process orders and payments accurately on the POS system
  • Take customer orders correctly and relay requirements clearly to the relevant teams
  • Serve food and beverages efficiently through busy trading periods
  • Take charge of your assigned tables and sections and hold service quality steady
  • Deliver meals and drinks promptly, and help with food and beverage running during peak service
  • Carry and serve multiple plates safely
  • Prepare tables ahead of service and clear and reset them between sittings
  • Guide customers through menu and beverage choices
  • Use your knowledge of food, wine and beverages to improve the guest experience
  • Keep coordination tight with kitchen, bar and front-of-house colleagues
  • Keep dining areas clean, organised and presentable
  • Handle customer requests professionally, escalating issues when required, and give every guest a consistently professional and welcoming experience
  • Follow responsible service, workplace safety and hygiene procedures and support a cooperative, high-performing team

Requirements & Eligibility

  • You hold a current RSA Certificate
  • You have demonstrated experience working as restaurant waitstaff or in food and beverage service
  • You hold a relevant hospitality qualification, or you have equivalent industry experience
  • You have proven you can cope in a busy, high-volume restaurant
  • You put customers first, with a strong service mindset
  • Your verbal communication and interpersonal skills are excellent
  • You communicate in fluent English
  • You can confidently look after multiple tables and sittings, and you can safely carry three plates
  • You have used computerised POS systems before
  • Wine and beverage knowledge will be highly regarded
  • Your grooming and presentation are professional
  • You are reliable, honest and well-spoken
  • You pay strong attention to detail and stay calm and composed under pressure
  • You can offer flexible availability on weekdays, evenings and weekends, and you are willing to contribute to a professional team
  • If you are an overseas applicant seeking sponsorship, you may be considered where your skills, experience and visa eligibility meet the requirements

Apply: [email protected] · WhatsApp

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