Retail manager
Trade · Perth WA, Australia · Full-Time · $80,000 - $85,000/yr
A growing organisation in Western Australia wants an experienced Retail Manager to oversee the daily operations of a busy hospitality business. The position offers long-term career development for a motivated hospitality professional with strong leadership and business management skills.
What you will be accountable for:
- Store performance
- Leading and developing staff
- High customer service standards
- Inventory and financial performance
- Compliance with workplace and food safety regulations
Suitable overseas applicants are encouraged to apply. Remember: a genuine employer will never ask you to pay for a job offer.
Key Responsibilities
- Make sure the business complies with food safety regulations and company policies
- Maintain workplace health and safety standards
- Oversee day-to-day business operations
- Supervise daily store activities
- Monitor sales and profitability
- Control labour costs and operating expenses
- Build and manage the staff roster
- Recruit, onboard and train new employees, then coach, mentor and manage their performance
- Maintain strong customer service standards
- Respond to customer enquiries and resolve complaints in a professional way
- Check inventory levels and coordinate stock purchases
- Carry out regular stocktakes and minimise wastage
- Keep supplier relationships in good order
- Analyse sales reports to find improvement opportunities, and implement strategies that increase revenue and operational efficiency
- Keep food quality, presentation and service consistent
- Keep business and operational records accurate and up to date
- Support continued business growth and team development
Requirements & Eligibility
- Suitable overseas applicants are encouraged to apply
- Minimum 2 years full-time as a Retail Manager, Café Manager or in a comparable hospitality management position
- Experience managing a high-volume retail or hospitality operation
- Has supervised and led a team of 10 or more employees
- Experience doing staff rosters and managing labour costs
- Experience in purchasing and inventory control
- Strong skills in sales analysis and financial management
- Excellent people management and leadership abilities, and strong customer service and communication skills
- Can solve problems and make sound business decisions
- Uses POS systems and Microsoft Office
- Knows food safety and workplace health and safety requirements
- Able to work evenings, weekends and public holidays
- A relevant Hospitality, Business or Management qualification is advantageous
- Desirable: Food Safety Supervisor Certificate
- Desirable: First Aid Certificate
- Hospitality POS systems experience is an advantage, and experience opening new stores or managing multiple locations is advantageous
Apply: [email protected] · WhatsApp