Restaurant Manager

Hospitality · Collingwood, Melbourne VIC, Australia · Full-Time · $90,000 - $110,000/yr

A premium hospitality venue in Victoria, established and well run, is recruiting a Restaurant Manager to lead its Front of House operations and deliver an outstanding dining and entertainment experience.

The employer wants a hands-on leader who is comfortable in energetic environments, develops people and owns operational performance. You will lead the service team, hold standards high, improve the guest experience and contribute directly to the venue's continued success.

Know your rights: a genuine employer will never ask you to pay for a job offer.

Key Responsibilities

Ensure RSA, workplace health and safety and all regulatory requirements are met
Own Front of House service and the venue's daily operations
Motivate the team to deliver consistent, high-quality hospitality and build a team culture centred on performance, teamwork and guest satisfaction
Define professional service standards and enforce them venue-wide
Run scheduling, rostering, reservations and customer flow
Hire suitable staff, manage their induction and training, and provide ongoing coaching, mentoring and performance support
Find ways to raise service quality and efficiency, and act on customer feedback to resolve issues
Watch KPIs and help achieve revenue and profitability targets, supporting labour planning, stock management and cost control
Operate hospitality systems, including POS and rostering platforms
Collaborate with management on business initiatives and contribute ideas for growth, sustainability and long-term performance

Requirements & Eligibility

Valid RSA certification
At least 2 years of experience as a Restaurant Manager, Venue Manager or senior Front of House professional
Strong background in high-volume, premium or fast-paced hospitality environments
Demonstrated ability to lead, develop and motivate hospitality teams
Excellent interpersonal and communication skills
Proven record in staff recruitment, training and retention
Strong knowledge of customer service and restaurant operations
Confident with stock control, rostering, POS and other operational systems, and understands labour costs, KPIs, financial performance and cost control
Certificate IV or higher in Hospitality is desirable but not essential
Strong organisational and time-management skills
Confident decision-maker with excellent problem-solving ability
Professional, proactive and commercially aware, with a passion for exceptional guest experiences
Able to work effectively in a dynamic hospitality environment

Apply: [email protected] · WhatsApp