Quality Assurance Officer
Manufacturing · Auckland, New Zealand · Full-Time · Discussed at interview
Straight to it: an Auckland company making food and dietary supplements has a full-time opening for a Quality Assurance Officer. Its lines include dairy and nutritional powders, powdered drink products, sachets, hard capsules and tablets.
The employer is clear about who fits. You need practical experience running quality systems in a food manufacturing plant and a firm grasp of New Zealand food manufacturing and export requirements. Laboratory-only experience may not be enough.
Stay alert as you apply: a genuine employer will never ask you to send money to secure a job offer, so walk away from anyone who does.
Key Responsibilities
- Systems and compliance: improve and maintain NP3, GMP and RMP on an ongoing basis; check that manufacturing lines up with internal procedures, applicable OMARs, the approved RMP and MPI requirements; and run compliance checks on product release, export, hygiene, traceability, storage, production and packing.
- Audits: before any audit, review the documents, organise the records, confirm the site is ready and pull the relevant departments together; coordinate third-party, customer, recognised agency and MPI audits and verification visits; build the internal audit programme, implement it, audit independently, report and follow up.
- Records: scrutinise packing, product release, manufacturing, warehouse, cleaning and monitoring records.
- Problems: own the handling of non-conforming products, CAPA, deviations, root cause investigations and customer complaints; take part in risk assessments, mock recalls, validation and traceability exercises.
- Export: work through MPI's E-cert system on applications and documents, measure eligibility against applicable OMAR requirements, and draft and check Health Certificates, Eligibility Declarations, Transfers and supporting records.
- Products and suppliers: approve intermediate products, packaging materials, finished products and raw materials after review; send testing to accredited third-party laboratories, review the results and act on non-conforming ones; check formulations, product specifications, manufacturing documents and labels; support supplier approval, the review of supplier documents and performance monitoring.
- People: deliver food safety, GMP and quality system training to packing, production, warehouse and other staff, and support the QA Manager on export compliance, quality, food safety and regulatory work.
Requirements & Eligibility
- Qualification: Microbiology, Food Science, Quality Management, Food Safety or a related discipline.
- Experience: at least two years in quality systems or QA, gained in the New Zealand food manufacturing sector.
- Industry: previous work in a similar operation, for instance dietary supplements, tablets, nutritional powders, capsules, dairy products, sachets or other export food products.
- RMP: sound knowledge of New Zealand RMP requirements, covering record review, ongoing maintenance and verification.
- Systems: good working knowledge of RMP, food safety management systems and GMP.
- Export: knowledge of the OMAR requirements that apply and practical use of the MPI E-cert system.
- External audits: has coordinated customer, MPI, third-party or recognised agency audits.
- Internal audits: a demonstrated ability to plan and independently run them, write audit reports and follow up corrective actions.
- Issues: has managed complaints, CAPA, non-conformances, deviations and root cause investigations.
- English: strong reading and writing, able to work through audit reports, regulations, export documentation and standards.
- Mandarin: able to communicate in it for day-to-day operational coordination.
- Software: Microsoft Excel, Word and Outlook, used proficiently.
- Preferred: involvement in MPI, AsureQuality or other recognised agency audits; knowledge of food export requirements for China, Hong Kong or other overseas markets; Health Certificate application, Eligibility Declarations and Transfers experience; internal auditor training or qualification; experience in an animal-product or dairy RMP manufacturing facility; knowledge of dairy export processes and MPI export certification.
Apply: jobs@naijaabroad.com.ng · WhatsApp