Haid Waiter

Hospitality · Highgate, Perth WA, Australia · Full-Time · $30 - $40/hr

A French-inspired restaurant in Western Australia needs an experienced Head Waiter/Waitress. Food, wine and the guest experience carry equal weight in this venue, so the person in this role must represent it with confidence.

This is not just another service position. You will be a key part of front-of-house, helping create a setting where guests feel welcome and properly cared for.

Expect to show proof of your hospitality background, service capability and professional standards. A reliable, demonstrable track record in restaurant service is what the employer wants to see.

Key Responsibilities

Follow responsible service of alcohol procedures and venue policies
Own the delivery of consistently high front-of-house service
Greet guests and set a warm, professional first impression
Run table service efficiently from the moment guests arrive until they leave
Use solid product knowledge to talk guests through food, wine, coffee and beverage choices
Recommend suitable food and wine to guests
Provide professional wine service while holding service standards
Coordinate with kitchen and front-of-house staff and keep service smooth in high-volume periods
Check guest satisfaction and act quickly on individual needs
Deal with service complaints professionally and protect a positive guest experience
Mentor and back up other service staff
Keep cleanliness, presentation and organisation at a high standard
Help with daily opening and closing
Put forward ideas and effort to improve the guest experience, and represent the business with reliability, professionalism and integrity

Requirements & Eligibility

Valid RSA or Manager's Liquor Licence
Minimum 3 years of restaurant experience that is relevant to the role
Preferred: a proven background in professional or fine dining service
Highly regarded: previous senior waiter, head waiter or comparable experience
Strong hands-on knowledge of restaurant operations and table service, plus confident knowledge of wine and professional wine service
A genuine interest in food, wine and coffee
Fluent English and strong verbal communication
Demonstrated ability to work under pressure and handle competing priorities, keeping service standards consistent on busy shifts
Strong teamwork, leadership and interpersonal skills, professional presentation, a positive attitude, reliability and close attention to detail
Willingness to work weekends and hospitality trading hours
Evidence of your relevant employment history and experience is needed; candidates meeting the required criteria may be considered for sponsorship

Apply: [email protected] · WhatsApp