Floor Restaurant Manager

Trade · Gosford, Gosford & Central Coast NSW, Australia · Full-Time · $80,000/yr

A respected Italian hospitality business in New South Wales is hiring an experienced Restaurant Floor Manager.

What they want: a confident hospitality professional who can run the floor well and who genuinely understands Italian food, products and dining culture. You will sit at the centre of the customer experience, keep the restaurant running smoothly, and lead and develop the front-of-house team.

Note from the requirements: the role may start on a part-time basis with potential progression to full-time. Apply through genuine channels; a real employer will never ask you to pay for a job offer.

Key Responsibilities

Keep hygiene, cleanliness and food safety at a high standard
Head the front-of-house team and take charge of daily restaurant service
Run the floor so diners get an efficient and welcoming experience
Coordinate restaurant activity with the chef and senior management
Allocate staff responsibilities and keep service moving smoothly
Deliver consistently high service to every customer
Supervise staff and handle operational problems the moment they arise, checking compliance with workplace policies and procedures
Train and develop team members to the expected service level
Track stock levels and records, deal with suppliers on product orders, and allow for seasonal availability
Back up the management team in day-to-day operations
Keep the Italian dining experience high-quality and authentic

Requirements & Eligibility

Minimum 3 years of relevant restaurant management or floor management experience
Strong grasp of Italian food, cuisine and products; an Italian background or strong knowledge of Italian dining culture is highly regarded
A proven record of leading and supervising hospitality staff, with strong leadership and team management capabilities and the ability to train, motivate and coordinate employees
Excellent customer service and interpersonal skills, and commitment to delivering an exceptional customer experience
Excellent organisation and time-management skills, staying professional and organised in a busy restaurant
Knowledge of food safety, hygiene and workplace standards, with strong communication and problem-solving skills
Able to commence part-time, with potential progression to full-time
Applicants requiring employer sponsorship may be considered depending on experience, skills and eligibility

Apply: [email protected] · WhatsApp