CAT Product Support Advisor

Trade · Perth WA, Australia · Full-Time · $80,000/yr

FIFO Product Support Advisor roles are open across Western Australia for experienced heavy mobile plant specialists. Be clear on one point: candidates are matched on genuine qualifications, verified work experience and real technical capability, so have your records ready.

The work goes beyond routine maintenance. Alongside site maintenance teams, you will apply diagnostics, fault-finding and Caterpillar equipment knowledge to pinpoint problems, recommend solutions and strengthen maintenance practices, helping mining operations improve equipment reliability, availability and productivity. Expect a mix of advisory work and practical support, depending on operational needs.

Experienced professionals from Nigeria and elsewhere who want to move established heavy equipment skills into the Western Australian mining sector should look closely.

Key Responsibilities

Comply with site safety requirements, procedures and environmental standards, working FIFO rosters and extended shifts
Diagnose faults on Caterpillar heavy mobile equipment, using fault-finding to cut downtime
Investigate performance issues and work out the corrective action needed
Guide site maintenance personnel with specialist technical advice
Inspect equipment for potential reliability concerns
Support preventative maintenance planning and implementation, along with planned maintenance and component replacement
Assist on warranty-related matters with technical input
Evaluate equipment condition and propose maintenance improvements
Feed technical input into fleet optimisation, spot opportunities to raise reliability, availability and operating efficiency, and join continuous improvement projects at customer operations
Step in with hands-on technical support when operations require it
Keep service and technical records clear and accurate, and help with technical training and knowledge transfer
Build positive working relationships with customers and site-based teams

Requirements & Eligibility

Willing to work FIFO rosters and 12-hour shifts
Recognised Mobile Plant Trade Certificate or an equivalent international qualification
Demonstrated experience maintaining heavy mobile plant, gained in mining, field service or large-scale equipment maintenance
Strong, practical Caterpillar machinery experience: highly regarded
Advanced diagnostic and fault-finding ability
Can analyse equipment problems and recommend effective solutions
Sound knowledge of preventative maintenance and equipment reliability principles, and able to combine advisory responsibilities with hands-on work
Strong communication and interpersonal skills; professional with customers and stakeholders
Works independently and within a maintenance team, with commitment to safety and compliance in remote mining environments
High-risk work licences such as Forklift, EWP, Dogging, Rigging or Working at Heights: advantageous
Overseas applicants with suitable qualifications and experience may be considered for visa sponsorship

Apply: [email protected] · WhatsApp