Bar and Restaurant Manager

Hospitality · Southland, New Zealand · Full-Time · $28 - $32/hr

A leading hospitality group in New Zealand is recruiting experienced Hospitality Managers. Multiple full-time positions are open in the Auckland, Southland, Canterbury and Queenstown regions.

What the employer is looking for:

Proven skill in managing the front of house
Strong customer service
Confidence leading the operation of a venue

Sponsorship opportunities exist for suitable overseas candidates. Check every detail before you apply, and remember: a genuine employer will never ask you to pay for a job offer.

Key Responsibilities

Enforce the Sale and Supply of Alcohol Act 2012 and the Gambling Act 2003, and meet all workplace safety obligations
Uphold liquor licensing conditions and the venue's own policies
Run the front of house and the wider venue every day so service is delivered without hitches
Oversee cash handling, financial procedures and security, and keep incident reports, venue records and daily operational paperwork in order
Handle purchasing, liquor stock control, inventory and the related reports
Draw up staff rosters that cover bar and service shifts efficiently
Instruct staff in responsible service and in managing customers
Deliver excellent customer service and keep guests and staff safe
Hold the venue to high standards of cleanliness, organisation and presentation
Confirm that all equipment is serviced and working as it should
Drive promotions that grow sales and customer engagement, supporting management to hit business and profitability targets
Carry out any extra operational duties venue management assigns

Requirements & Eligibility

Minimum 2 years' relevant hospitality or front-of-house management experience, plus a relevant hospitality qualification or proven industry experience
Duty Manager Certificate: you must hold one or be eligible to obtain it
Solid grounding in hospitality operations and customer service
Track record managing teams in a busy venue
Highly desirable: hands-on work with TAB and gaming/pokie machines
Working knowledge of liquor licensing rules and responsible service
Able to work full-time (30–40 hours per week) on flexible hours, including weekends, late nights and public holidays
Strong communicator and leader with good problem-solving skills

Apply: [email protected] · WhatsApp