Automotive Maintenance Administrator

Trade · Auckland CBD, Auckland (Hybrid), New Zealand · Full-Time · $25/hr

Automotive Maintenance Administrator needed in Auckland (hybrid). A well-established automotive and fleet services business wants someone to handle the paperwork and systems behind vehicle servicing, repairs and maintenance.

Who should apply: people with a background in admin, data entry, customer service or the motor trade who can prove they are accurate, speak with confidence and treat important information with care.

You will be part of a team that works together to keep maintenance processes in order, so that every transaction, invoice, record and service request is dealt with properly and on time. Be ready to back your experience with evidence, and walk away from anyone who asks you to pay for a job offer.

Key Responsibilities

Go through invoices line by line and dig into any discrepancies or exceptions
Reconcile transactions on maintenance jobs and chase items that remain unresolved
Organise the admin work for vehicle servicing, repairs, maintenance and tyre replacement
Enter maintenance transactions without errors and update internal systems
Keep an eye on workflow queues so no request falls outside the required service timeframes
Make sure vehicle maintenance records and their supporting documents are correct
Deal with workshops, suppliers, customers and internal stakeholders, and phone service providers to chase maintenance requests and outstanding information
Answer questions about maintenance and help get problems fixed
Back up the Maintenance Controllers with their daily admin tasks
Handle many requests at once without losing accuracy or attention to detail
Play your part in efficient customer service and smooth maintenance operations

Requirements & Eligibility

Must satisfy applicable Australian employment and sponsorship requirements
Demonstrated work history in administration, data entry or a comparable position
Evidence you can provide of relevant jobs held and professional responsibilities
Strong attention to detail, with accuracy when dealing with transactions and records
Confident speaking skills and a professional phone manner, plus the ability to deal effectively with customers, suppliers and internal stakeholders
Strong organisational skills and the ability to balance competing priorities
Ability to hit deadlines when the workplace is busy
Good computer skills and the ability to pick up new systems
Reliable, positive and collaborative as a team member
Automotive industry experience or genuine automotive knowledge is advantageous
Previous experience as a Service Advisor, Service Administrator or similar is desirable
Relevant overseas experience will be considered where it can be appropriately verified

Apply: [email protected] · WhatsApp